Privacy policy

Last Updated: March 07, 2026

At AL Karam by HSF, protecting your privacy is extremely important to us. We respect the trust you place in our brand and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you browse our website, place an order, or interact with our store.

By accessing our website or making a purchase, you agree to the terms described in this policy.

 

 

1. Information We Collect

To provide a smooth shopping experience, we may collect the following types of information:

Personal Information

  • Name, email address, and contact number

  • Billing and shipping address

  • Order history and purchase information

Account & Communication Details

  • Login credentials (if you register an account)

  • Customer service messages, inquiries, or feedback

Payment Details

  • Payment method information processed through secure payment gateways

  • We do not store complete credit or debit card details

Website Activity Information

  • IP address, browser type, and device information

  • Pages visited, browsing behavior, and referring websites

This information helps us improve our services and enhance your overall shopping experience.

 

 

2. How We Use Your Information

The information collected may be used for the following purposes:

  • Processing and delivering your orders

  • Providing order updates and customer assistance

  • Improving website functionality and product offerings

  • Sending relevant offers, updates, and promotional communications

  • Personalizing your shopping experience

  • Preventing fraudulent activities and ensuring website security

We do not sell, rent, or trade your personal information to third parties.

 

 

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and login details

  • Improve browsing performance and user experience

  • Analyze website traffic and visitor behavior

You can disable cookies through your browser settings, although some website features may not function properly without them.

 

 

4. Sharing of Information

Your information may be shared only with reliable service providers when necessary for:

  • Payment processing

  • Shipping and delivery services

  • Website analytics and marketing tools

  • Website hosting and security management

All partners are required to follow strict confidentiality and data protection standards.

We do not share customer information for unrelated marketing activities.

 

 

5. Data Protection & Security

We follow recognized security measures to protect your personal data, including:

  • Secure encrypted connections (HTTPS)

  • Trusted payment gateway integrations

  • Restricted access to sensitive data

While we take strong precautions, please note that no internet transmission can be guaranteed to be completely secure.

 

 

6. Data Retention

Your personal information is retained only for as long as necessary to:

  • Fulfill orders and customer support requests

  • Maintain accounting records

  • Comply with legal or regulatory obligations

Customers may request deletion of their account or personal information where legally permitted.

 

 

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Update or correct inaccurate details

  • Request deletion of your personal data

  • Unsubscribe from promotional messages

For such requests, please contact us using the details provided below.

 

 

8. Children’s Privacy

Our website and services are intended for individuals 18 years or older.
We do not knowingly collect personal information from minors.

 

 

9. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will always be posted on this page along with the latest revision date.

 

 

10. Contact Us

If you have any questions, concerns, or privacy-related requests, please reach out to us:

AL Karam by HSF
📧 Email: alkarambyhsf123@gmail.com
📞 Phone: +91 6307878975 , +91 7007098272

📍 Store Address
J 26/129 Kamal Garaha, Chhora, Varanasi 221001

 

 

At AL Karam by HSF, every relationship with our customers is built on trust and authenticity — the same values that define the legacy of Banarasi craftsmanship. Protecting your privacy is a responsibility we take seriously.